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Complaint Management - Holistic Care Support

  • Point Cook, West Melbourne

Complaint Management

MAKING A COMPLAINT

By working to ensure that clients have access to procedures for the resolution of sincere complaints related to the care or services they receive and their right to complaint to the NDIS Safeguards and Quality Commission at any time, Holistic Care Support Services will strive to provide a fair and just working environment. Holistic Care will make sure that complaints are addressed in accordance with the Effective Complaint Handling Guidelines for NDIS Providers published by the Quality Commission and the NDIS Safeguards, which can be found at:
https://www.ndiscommission.gov.au/providers/complaints-management
You can file a complaint with the NDIS Commission if you reside in New South Wales, South Australia, the Australian Capital Territory, Northern Territory, Queensland, Victoria, or Tasmania by:
The NDIS Quality & Safeguards Commission’s phone numbers are 1800 035 544 (free from landlines) and TTY 133 677.
To make a complaint please complete our
Contact Form